Schafer's Auto Center

jennie morris 2 months ago

I had a lot of work done to my car. They were very professional and kind. Very easy to talk to, had a couple laughs with them when I was there. They all are very personable. The girl at the front desk is so sweet and helpful . She goes out of her way to help with anything you need. I will definitely come back and recommend my friends here. By the way Chris keep singing it makes it even more inviting to the customers. 😁

Simba and Pippin Stampleman 2 months ago

Hai, I’m a dog. Schafer’s has taken care of both of my driver’s cars now since I moved to Philadelphia and I like them a lot a lot. Our advisor, Chris, took all the time my grandma needed to go over repairs he would make AND the car was ready EARLY! Dad says we’ve never worked with a better auto center ever ever ever! Daddy worked with Steven (with a V just like my grandpaw!) and had an equally great experience. We will be making this our regular spot for all things car boo boo related. I took a little tinkle on the curb so everyone knows it got the Pippin seal of approval. Thanks everypawdy!

Tracy Cywinski 4 months ago

My engine light and drive light started blinking, I immediately called Shafer’s because I have used them before. They told me to come on in and they were able to atleast give me a diagnosis and they had the part the next morning and it was installed way earlier than I was told. Their service and professionalism is awesome as well as the customer care. My part was warrantied which was amazing. Thanks so much highly recommend Shafer’s

Mario C Favacchia 4 months ago

It was a nice experience visiting this clean and organized shop. Thank you for the courtesy oil/filter change. Not many shops can afford this anymore. I was very satisfied with the front counter reception, the upstairs waiting room with service area windows, and the thorough multi-point inspection with photos, recommendations, and cost estimates! I’ll shall return in the future and also recommend to friends and neighbors!

Hannah 5 months ago

I’d like to preface this by saying I had a great experience during my first visit here. The front desk was helpful, funny, and extremely transparent. I even went on to rave about how nice it was to speak to such friendly, honest people! With that said, I am disappointed with the service I received with the technician that worked on my car & the response from the manager at this shop. I do not like addressing concerns publicly & brought my concern to the attention of the manager first in hopes for some clarity and to know my concerns would be addressed to the technician privately that worked on my car. When I make a mistake or need correction in my line of work, I happily receive any opportunity to improve and be better. I am a nurse & this is crucial. Unfortunately, the manager quickly dismissed any possibility of error on their end, even though my car has not been touched since my inspection with this shop. To explain, I do very little mechanic work on my Subaru, but what I can do I take pride in. This includes changing brake pads and rotors. I finally got around to changing my brake pads this weekend and while attempting to remove a lug nut, found that it was cross-threaded and